BridgeAIWorks Support

Support

Need help with a BridgeAIWorks app? Contact [email protected].

App-Specific Support

Send support requests to the same email address and include the app name so we can route the issue correctly.

Nerd Dojo / 書呆子的練功房

Learning data, handwriting, exercises, AI provider setup, export, deletion, and local-device storage questions.

安心藥盒 / SafeMed

Medication list, OCR, reminders, safety notes, local data, AI/cloud provider behavior, and privacy questions involving health or medication information.

Magic Travel Map / 魔法旅行地圖

LINE LIFF access, guide permissions, Room creation, QR Code or LINE invite links, member joining, location sharing, meeting points, SOS events, trial or payment status, and LINE group binding.

LINE Official Account Magic Travel Map LIFF

AI Grader Pro

AI Grader Pro has an independent product website for downloads, licensing, documentation, and product-specific support. BridgeAIWorks may still assist with company-level support routing.

AI Grader Pro Support

Issue Report Checklist

The more specific the report, the easier it is to diagnose the problem.

  • App name
  • App version
  • For Magic Travel Map, the LIFF URL or Room ID if available
  • Device model
  • iOS, iPadOS, Android, or macOS version
  • Whether the issue happened inside the LINE app, Safari, Chrome, or another browser
  • Steps to reproduce the issue
  • Screenshots or screen recording, if helpful
  • Whether AI, OCR, cloud sync, location, map search, or BYOK/API key features were enabled

Legal Links

These links are available for app metadata, in-app settings, and support replies.